Frequently Asked Questions

Cancellation by you. We understand things come up and sometimes you need to cancel or reschedule your consultation. Cancellation of consultations made with less than the Minimum Notice, or failure to attend a scheduled Consultation, will result in a charge of 50% of the Fee.

Cancellations by us. If we are unable to attend a consultation, we will notify you in writing. We will refund any monies paid upfront by you for the consultation. We are not liable for any loss or damage whatsoever arising from the cancellation.

Check our policy

You can easily reschedule your appointment by clicking the reschedule link provided in your confirmation or reminder email.

Please allow a minimum of 24 hours’ notice to avoid any changes. If something urgent comes up and you're unable to provide notice, feel free to email us directly at [email protected] so we can help.

No referral is needed to book an appointment. You can self-refer at any time and start your journey toward food and body freedom.

We will meet you at where you are and provide personalised advice and strategies that targets your unique struggles.

However, if you’re planning to claim Medicare rebates (for Australian clients), a GP referral and an Eating Disorder Plan (EDP) or Chronic Disease Management Plan (CDMP) may be required. If you’re unsure, feel free to reach out—we’re happy to guide you through it. 

Yes if you live in Australia, you can claim Medicare rebates if you have a valid EPC/CDMP (Chronic Disease Management Plan) or EDP referral (Eating Disorder Plan) from your GP. This gives you access to an 85% Medicare benefit per consult.

✅ Check the current rebate rate.

Just bring your referral and care plan to your first session, and I’ll take care of the rest—no extra admin stress for you!

Yes, if you use an Ausralian-based insurance provider!

As an Accredited Practising Dietitian and registered Medicare provider, we're automatically recognised by all major private health insurance funds in Australia.

Rebates for dietitian services are usually included under your “Extras” cover, but the rebate amount and number of eligible sessions can vary. Please check with your health fund to confirm what’s included in your policy.

Absolutely! I offer online consultations to clients both within Australia and internationally. Wherever you are, you can access personalised support to help you break free from binge eating and improve your relationship with food and body.

Just reach out to book your session—distance won’t stop your journey to freedom!

 Simply put, binge eating is feeling "out of cntrol" around eating and feeling guilt, distressed or shame about your eating. 

While emotional eating is non-hungry eating in response to emotions and mood. 

In reality, they are many people struggle with binge eating largely involve in emotion-triggered eating. 

Read more for detailed comparison.